The Ultimate Guide To Total Merchant Resources: As Seen On Shark Tank

williamfaulkner December 06, 2024

Total Merchant Resources (TMR) is a leading provider of payment processing solutions for small businesses. The company was founded in 2008 and is headquartered in Los Angeles, California. TMR offers a variety of services, including credit card processing, debit card processing, ACH processing, and gift card processing. The company also provides a variety of value-added services, such as fraud protection, chargeback management, and customer support.

TMR has a strong track record of success. The company has been recognized by Inc. Magazine as one of the fastest-growing private companies in the United States for several years running. TMR has also been recognized by The Nilson Report as one of the top merchant acquirers in the United States.

TMR's success is due in part to its commitment to providing excellent customer service. The company offers a dedicated account manager to each of its clients, and it provides 24/7 customer support. TMR also has a team of experienced professionals who can help businesses with all aspects of payment processing.

Total Merchant Resources

Total Merchant Resources (TMR) is a leading provider of payment processing solutions for small businesses. The company offers a variety of services, including credit card processing, debit card processing, ACH processing, and gift card processing. TMR also provides a variety of value-added services, such as fraud protection, chargeback management, and customer support.

Payment Processing: TMR offers a comprehensive suite of payment processing solutions for small businesses.
Customer Service: TMR is committed to providing excellent customer service, with a dedicated account manager for each client and 24/7 support.
Fraud Protection: TMR offers a variety of fraud protection services to help businesses protect their customers from fraud.
Chargeback Management: TMR helps businesses manage chargebacks and disputes, reducing the risk of lost revenue.
Value-Added Services: TMR offers a variety of value-added services, such as gift card processing and loyalty programs, to help businesses grow their sales.
Experience: TMR has over 10 years of experience in the payment processing industry, and has a team of experienced professionals to help businesses with all aspects of payment processing.

These six key aspects are essential to the success of Total Merchant Resources. By providing businesses with a comprehensive suite of payment processing solutions, excellent customer service, and a variety of value-added services, TMR helps businesses grow their sales and improve their bottom line.

1. Payment Processing

Payment processing is a critical component of any business, and it is especially important for small businesses. TMR offers a comprehensive suite of payment processing solutions that are designed to meet the needs of small businesses. These solutions include credit card processing, debit card processing, ACH processing, and gift card processing.

Credit Card Processing: TMR offers a variety of credit card processing solutions that are designed to meet the needs of small businesses. These solutions include traditional credit card processing, as well as mobile credit card processing and online credit card processing.
Debit Card Processing: TMR also offers a variety of debit card processing solutions that are designed to meet the needs of small businesses. These solutions include traditional debit card processing, as well as mobile debit card processing and online debit card processing.
ACH Processing: ACH processing is a type of electronic payment that allows businesses to transfer funds from one bank account to another. TMR offers a variety of ACH processing solutions that are designed to meet the needs of small businesses.
Gift Card Processing: Gift cards are a popular way for small businesses to increase sales and customer loyalty. TMR offers a variety of gift card processing solutions that are designed to meet the needs of small businesses.

TMR's payment processing solutions are designed to be easy to use and affordable. TMR also offers a variety of value-added services, such as fraud protection and chargeback management, to help small businesses protect their profits.

2. Customer Service

Excellent customer service is essential for any business, but it is especially important for small businesses. TMR understands this, which is why the company is committed to providing excellent customer service to its clients. Each client is assigned a dedicated account manager who is available to answer questions and provide support. TMR also offers 24/7 customer support, so clients can always get the help they need, when they need it.

Personalized Service: TMR's dedicated account managers provide personalized service to each client. This means that clients can get the help they need quickly and easily.
24/7 Support: TMR's 24/7 customer support means that clients can always get the help they need, even outside of normal business hours.
Reduced Downtime: Excellent customer service can help to reduce downtime for businesses. This is because businesses can get the help they need quickly and easily, which means they can get back up and running quickly.
Increased Sales: Excellent customer service can help to increase sales for businesses. This is because happy customers are more likely to do business with a company again.

TMR's commitment to excellent customer service is one of the things that sets the company apart from its competitors. By providing personalized service, 24/7 support, and reduced downtime, TMR helps its clients to succeed.

3. Fraud Protection

Fraud protection is a critical component of any payment processing solution. TMR offers a variety of fraud protection services that are designed to help businesses protect their customers from fraud. These services include:

Address Verification System (AVS): AVS compares the billing address provided by the customer with the address on file with the credit card issuer. If the addresses do not match, the transaction may be flagged as fraudulent.
Card Verification Value (CVV): CVV is a three- or four-digit security code that is printed on the back of credit cards. When a customer enters their CVV during a transaction, the payment processor can verify that the customer has the physical card in their possession.
Fraud Scoring: Fraud scoring is a system that assigns a risk score to each transaction. The risk score is based on a variety of factors, such as the customer's IP address, the shipping address, and the type of product being purchased. If the risk score is too high, the transaction may be flagged as fraudulent.
Manual Review: In some cases, a transaction may be flagged for manual review. This is typically done when the fraud score is high or when there are other factors that indicate that the transaction may be fraudulent.

TMR's fraud protection services are designed to help businesses protect their customers from fraud without creating unnecessary friction for legitimate customers. By using a variety of fraud protection measures, TMR can help businesses reduce their risk of fraud and protect their bottom line.

4. Chargeback Management

Chargebacks are a major problem for businesses. A chargeback occurs when a customer disputes a transaction with their credit card company. The credit card company will then reverse the transaction and charge the business the amount of the purchase. This can be a major financial loss for businesses, especially small businesses.

TMR helps businesses manage chargebacks and disputes by providing a variety of services, including:

Chargeback Prevention: TMR helps businesses prevent chargebacks by identifying and resolving potential problems before they occur.
Chargeback Representation: TMR represents businesses in chargeback disputes, helping them to present their case to the credit card company.
Chargeback Recovery: TMR helps businesses recover funds that have been lost due to chargebacks.

By using TMR's chargeback management services, businesses can reduce their risk of lost revenue due to chargebacks. TMR's services are designed to help businesses prevent chargebacks, represent them in disputes, and recover lost funds. This can help businesses to protect their bottom line and improve their profitability.

In addition to the financial benefits, TMR's chargeback management services can also help businesses to improve their customer service. By resolving chargebacks quickly and efficiently, businesses can show their customers that they are committed to providing a positive shopping experience. This can lead to increased customer loyalty and repeat business.

Overall, TMR's chargeback management services are a valuable tool for businesses of all sizes. By using TMR's services, businesses can reduce their risk of lost revenue due to chargebacks, improve their customer service, and protect their bottom line.

5. Value-Added Services

Total Merchant Resources (TMR) understands that businesses need more than just basic payment processing services to succeed. That's why TMR offers a variety of value-added services that are designed to help businesses grow their sales. These services include:

Gift Card Processing: Gift cards are a popular way for businesses to increase sales and customer loyalty. TMR offers a variety of gift card processing solutions that are designed to meet the needs of businesses of all sizes.
Loyalty Programs: Loyalty programs can help businesses to retain customers and increase sales. TMR offers a variety of loyalty program solutions that are designed to help businesses create and manage effective loyalty programs.
Business Loans: TMR offers business loans to help businesses finance their growth. TMR's business loans are designed to be affordable and easy to obtain.

TMR's value-added services are an essential part of the company's commitment to helping businesses succeed. By offering a comprehensive suite of payment processing solutions and value-added services, TMR provides businesses with the tools they need to grow their sales and improve their bottom line.

6. Experience

Total Merchant Resources (TMR) is a leading provider of payment processing solutions for small businesses. The company has over 10 years of experience in the payment processing industry, and has a team of experienced professionals who can help businesses with all aspects of payment processing. This experience is a valuable asset for businesses, as it can help them to avoid costly mistakes and make the most of their payment processing solutions.

Expertise: TMR's team of experienced professionals has a deep understanding of the payment processing industry. This expertise can help businesses to choose the right payment processing solutions for their needs, and to avoid costly mistakes.
Efficiency: TMR's experienced professionals can help businesses to implement their payment processing solutions quickly and efficiently. This can help businesses to save time and money, and to start accepting payments faster.
Support: TMR's team of experienced professionals is available to provide support to businesses 24/7. This support can help businesses to resolve any issues that they may encounter with their payment processing solutions, and to keep their businesses running smoothly.

TMR's experience in the payment processing industry is a valuable asset for businesses. By choosing TMR, businesses can benefit from the company's expertise, efficiency, and support. This can help businesses to avoid costly mistakes, make the most of their payment processing solutions, and grow their businesses.

Total Merchant Resources Shark Tank FAQs

Total Merchant Resources (TMR) is a leading provider of payment processing solutions for small businesses. The company has been featured on the popular TV show Shark Tank, where it received investment from Mark Cuban. Here are some frequently asked questions about TMR and its services:

Question 1: What is Total Merchant Resources?

Total Merchant Resources is a payment processing company that provides a variety of services to small businesses, including credit card processing, debit card processing, ACH processing, and gift card processing. TMR also offers a variety of value-added services, such as fraud protection, chargeback management, and customer support.

Question 2: How much does Total Merchant Resources cost?

TMR's pricing is based on a variety of factors, including the type of business, the volume of transactions, and the payment processing services that are needed. TMR offers a variety of pricing plans to meet the needs of businesses of all sizes.

Question 3: Is Total Merchant Resources a good company?

TMR is a reputable company with a long history of providing quality payment processing services to small businesses. The company has been recognized by Inc. Magazine as one of the fastest-growing private companies in the United States for several years running. TMR has also been recognized by The Nilson Report as one of the top merchant acquirers in the United States.

Question 4: What are the benefits of using Total Merchant Resources?

There are many benefits to using TMR's payment processing services. These benefits include:

Increased sales: TMR's payment processing solutions can help businesses increase their sales by making it easier for customers to pay for goods and services.
Reduced costs: TMR's payment processing solutions can help businesses reduce their costs by eliminating the need for costly hardware and software.
Improved customer service: TMR's payment processing solutions can help businesses improve their customer service by providing customers with a variety of payment options.
Increased security: TMR's payment processing solutions are secure and reliable, which can help businesses protect their customers' data from fraud.

Question 5: How do I sign up for Total Merchant Resources?

Signing up for TMR's payment processing services is easy. Simply visit the TMR website and fill out the online application. TMR's team of experienced professionals will then work with you to set up your account and get you started with the payment processing services that you need.

Question 6: What is the Total Merchant Resources BBB rating?

TMR has a BBB rating of A+. This rating indicates that TMR is a reputable company that is committed to providing quality products and services to its customers.

Summary

Total Merchant Resources is a leading provider of payment processing solutions for small businesses. The company offers a variety of services and benefits that can help businesses increase their sales, reduce their costs, improve their customer service, and increase their security. If you are looking for a payment processing company, TMR is a great option.

Transition to the next article section

In the next section, we will discuss the benefits of using a payment processing company like Total Merchant Resources.

Valuable Tips from Total Merchant Resources

Total Merchant Resources (TMR) is a leading provider of payment processing solutions for small businesses. The company has been featured on the popular TV show Shark Tank, where it received investment from Mark Cuban. TMR has a long history of providing quality payment processing services to small businesses, and the company's experts have a wealth of knowledge to share.

Here are five tips from TMR that can help small businesses succeed:

Tip 1: Choose the right payment processor.

Not all payment processors are created equal. When choosing a payment processor, it is important to consider factors such as fees, features, and customer service. TMR offers a variety of payment processing solutions to meet the needs of businesses of all sizes.

Tip 2: Use a variety of payment methods.

Customers want to have a variety of payment options to choose from. By offering a variety of payment methods, you can make it easier for customers to do business with you.

Tip 3: Make sure your website is secure.

Customers want to know that their personal and financial information is safe when they shop online. Make sure your website is secure by using a SSL certificate and following other best practices.

Tip 4: Provide excellent customer service.

Customer service is essential for any business. Make sure you are providing excellent customer service to your customers by responding to inquiries quickly and resolving issues promptly.

Tip 5: Track your results.

It is important to track your payment processing results so that you can see what is working and what is not. This information can help you make informed decisions about your payment processing strategy.

By following these tips, you can improve your payment processing and help your small business succeed.

Summary

Total Merchant Resources is a valuable resource for small businesses. The company's experts have a wealth of knowledge and experience to share. By following the tips in this article, you can improve your payment processing and help your small business succeed.

Transition to the article's conclusion

In the next section, we will discuss the benefits of using a payment processing company like Total Merchant Resources.

Conclusion

Total Merchant Resources (TMR) is a leading provider of payment processing solutions for small businesses. The company offers a variety of services and benefits that can help businesses increase their sales, reduce their costs, improve their customer service, and increase their security. By choosing TMR as your payment processing partner, you can gain access to the tools and expertise you need to succeed.

In this article, we have explored the many benefits of using TMR's payment processing services. We have also provided some valuable tips from TMR's experts that can help you improve your payment processing and grow your business. We encourage you to contact TMR today to learn more about how the company can help you succeed.